Report water and sewer emergencies to the 24-hour hotline at 703-228-6555.
Report a Problem
If you're experiencing a water or sewer emergency or service problem call our 24-hour hotline at 703-228-6555 or use our online Report a Problem tool.
- No water service
- Water main break
- Low water pressure
- Issues with taste, odor or color of your water
- Sewer backups
- Clogged storm drains
- Wastewater odors
To report stream pollution, spills, illegal dumping or as an alternative to the 24-hour hotline listed above, call our non-emergency line at 703-558-2222.