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REDUCTION IN UTILITY BILLING FRONT DESK HOURS: Beginning on Monday, April 22 and until further notice, the Utility Billing Office front desk service will be reducing their hours of operation to Monday-Thursday, 8AM to 1PM. For service at other times, e-mail descontactcenter@arlingtonva.us or call 703-228-6570 (8:00am to 5:00pm, Monday-Friday).

Water & Utilities

Notice

NOTICE: March 25 through May 6 — Temporary Switch to Chlorine for Water Treatment Disinfection. Drinking water may taste slightly different as the regional supply system undergoes its annual spring cleaning. Throughout this process, Arlington’s Water, Sewer, Streets Bureau will continually monitor the output for safe chlorine levels as well as conduct system-wide flushing to enhance water quality. For more information, visit: water.arlingtonva.us/water/water-quality-treatment/

Customer Service

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Report a Problem

If you're experiencing a water or sewer emergency or service problem call our 24-hour hotline at 703-228-6555.

  • No water service
  • Water main break
  • Low water pressure
  • Issues with taste, odor or color of your water
  • Sewer backups
  • Clogged storm drains
  • Wastewater odors

To report stream pollution, spills or illegal dumping, call 703-558-2222.

Trash & Recycling

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